SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of VivanStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vivanstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute good material fast shipping. I liked them I recommend.
Excellent, match sizes
Chudova model, Scorche for breasts 1-2 rozmiru)) rozmir vidpovidny... delivery of 1 million.
Be satisfied, your Garna! Tilki Bula Dovga delivery.
Good!!!!!!!!!
The fabric is good, it is comfortable to wear and the size corresponds. Ideal for deep necklines or blouses with semi open sword.
Cool thing, not great, for less money they! Glory to Ukraine!
Ordered already, but only in a different color. Good quality. Size is in size. Very well collects and supports the chest. I will be glad to order in other colors. Thanks to the store, the order arrived in Ukraine in 3 weeks.
Bust matched, Garna yakist, chudova tsyna. Rozmir B36 good chest circumference-82 cm, breast-72 cm. To the Kiev region for 17 days. Sell a good Suge, with the delivery address for my lost Recommend!
Very cool collects breasts, I advise)
Super bodice. In terms of volume sat down perfectly, in a small cup, a lot of pushup. For large breasts will not fit. The whole product is super, sorry no size more.
The bra is classy, sit Garneau, otherwise it's cool. Ale priyshov for a defect in the Whiglyady Chornoi. I'm on my way, I'm not singing
Very good I recommend it
The order came to Switzerland in 16 days. Good quality, very nice. I recommend
Very nice fits well, material softer than most push up bras, not see through with shirts will be buying again soon!! Arrived fast too :)
Perfectly sat down. So perfect with fitting is rarely selected, but here it is like a part. My size is 75b.
Excellent quality, sizes a little smaller, I ordered the largest 38/85 and I am 36B Mexican, but it is still like a 34, but it is very nice.
Perfect size, good presentation
it shapes the breasts very nicely ❤️
For a volume of 75 V are a little small cups, and so not bad
Excellent fit, really like how it looks
Super yakishi spvidka delivery
Great job thanks to your service I received my order
Good quality bra for the price. Like it
Take your full body. Great. great. Loved